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Shipping and Returns

Returns Policy

We will repair or replace any defective Puzzle Pen or Puzzle Pack purchased from us at no charge.  Simply return the defective product to: The Rome Group, 7 Stratton Road, Rutland, VT., 05701.  We do not offer refunds.


We ship anywhere in the United States.  Shipping and Handling is free on any order exeeding $20.  Below this a S&H charge of $5 applies.